This is even more advanced, but it does sometimes do the trick. In some cases, a problem with an app or program that you have downloaded can cause the touch screen to become unresponsive. To turn on Safe Mode for Android phones and tablets:. For information on entering safe mode with a Windows device, please see our Windows safe mode walkthrough.
If you find that the touch screen starts working when you enter safe mode, then there is a problem with some app or program that you downloaded. Start with recently downloaded apps and go from there. If you have a Windows device with a malfunctioning touch screen, then disabling and re-enabling the driver may fix the problem.
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- Part 1: Common Reasons That Samsung Galaxy Screens Not Working?
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Share Pin Email. Jeremy Laukkonen is a tech writer drawing from experience as a technology ghostwriter and as the creator of a popular blog and a video game startup. Updated December 13, Clean the screen with a lint-free cloth. Restart your device. Remove your case or screen protector.
Make sure your hands are clean and dry and that you aren't wearing gloves.
SOLVED: phone touch screen wont work - Samsung Galaxy Grand Neo Plus - iFixit
Cleaning an Unresponsive Touch Screen Device. Clean your hands or put on clean gloves. Wipe the touch screen with a lint-free cloth. The cloth may be dry or wet. Never use a sopping wet cloth. Always wring your cloth out before using it on a touch screen. You may need to clean the screen after removing the screen protector if it was damaged. Take off your gloves, as touch screens don't work well through gloves. Make sure your fingers are clean and dry as well since wet fingers often result in an unresponsive touch screen.
For iPhone 6s and older models with a clickable home button: Press and hold both the home button and the power button. Release the buttons when you see the Apple logo on the screen. For iPhone 7 and newer: Press and hold both the power button and the volume down button. Press and hold the power button until the screen turns black.
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Dry the device out if it got wet. Tap the edges if the device was dropped. Remove memory and sim cards. Disconnect peripherals like USB devices.
Fix a screen that isn't working right on Android
Basic steps for drying out a phone include: Turn the phone off and remove the battery if possible. So if the touch screen works well in safe mode, then you should uninstall some of the third-party apps, especially those that were installed recently before the touch screen problem starts. If your touch screen just lags or respond incorrectly, you can also try to enter safe mode in this method:. If the touch screen is completely unresponsive, factory resetting the device in Recovery Mode may help.
How to Fix Samsung Touchscreen not Working
However, this will delete all data in your Android device, including downloaded apps, photos, messages, contacts, etc. Therefore, use this as the last resort and if possible, have a backup to your Google account beforehand. These apps are especially helpful if your touch screen respond too slow or inaccurately. Type "touch screen calibration" on the search bar in Play Store and you should get quite a few results. Read the reviews carefully before download. Pressing and holding the power button is not causing the device to power down Galaxy S8.
I believe the Amazon Music app compromised the screen drivers, or that was just a coincidence of timing. Found my problem: Um, what do you do if you reset your phone and can't use the touch screen. You can't use an app like Vysor because you need to enable USB debugging.
How to Fix Samsung Touch Screen not Working Quickly
Be sure that the phone's battery is fully charged as it will be supplying power to the mouse and therefore will discharge more quickly. Show 2 more comments. Cydnie Volton cydvolton. My phone has gone into Useless Mode. It starts ok then quickly goes into a constant rainbow flickering screen and becomes unusable. Having issue with Samsung Galaxy Alpha…did everything described here and more which I found online and still nothing…if I mess around enough and hit or tap certain ways once in awhile I'll get lucky and it will register but only for that specific instance..
I don't feel like paying out for anything to replace circuit or display board or anything of that nature, it's got to be software but just can't come up with solution. Sane Daniels. I had the same problem, i think it was caused by overheating so i put my phone in the fridge for 30min and haven't got any problems since then.
January My samsung Galaxy s7 edge touch screen is completely unresponsive after a factory reset. I cannot enter safe mode because the phone takes an awefully long time to boot please help. If the situation not getting improved after hard restart, please try the steps below before return the phone to Samsung Service Centre:. Search the nearest Samsung Service Centres in your area. If you need a quick response then chat with us, or send us an email and we will get back to you as soon as we can.
Last Update Date: Apr If the situation not getting improved after hard restart, please try the steps below before return the phone to Samsung Service Centre: Before performing the factory data reset, remember to make backup copies of all important data stored in the device.