If unable to perform the over-the-air OTA iOS update, perform update using the iTunes method or remove unneeded files to free up available memory. From the computer, close any open apps. Press the Power button to power the iPhone on. Connect the iPhone to the computer using the supplied USB cable. When tethered, iTunes opens automatically on the computer.
Apple® iPhone® 4 - iOS Updates
In iTunes, select the iPhone under Devices in the left column. For iTunes version 11 or higher, select the iPhone button in the upper right. When prompted, click Download and Update. If not prompted, click Check for Update first.
Before you update
Once the update completes, tap Continue on the iPhone then select a Location Services option:. For assistance with setting up iCloud at a later time, refer to iCloud Settings. Tap Skip then tap Continue. Tap Get Started then tap Dismiss.
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When prompted with an available software update, tap Details. Tap Agree. If prompted, tap Continue.
If prompted, enter the existing passcode. If prompted to create a passcode, enter a 4-digit passcode. Once the software update verifies, slide the unlock switch right to unlock the device. Tap Continue then select a Location Services option:. Press the Power button if device does not power on automatically.
If you tap Cancel, learn what to do next.
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To update now, tap Install. If you tap Install Tonight, just plug your iOS device into power before you go to sleep.
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Your device will update automatically overnight. If asked, enter your passcode.
If you don't know your passcode, learn what to do. If you see an error or need more space when updating wirelessly If you see an error message while trying to update your device wirelessly, learn what to do. Connect your device to your computer.
Click Summary, then click Check for Update. Click Download and Update. If you see error messages in iTunes or need more space to update Get help if you see error messages while updating your device with iTunes.
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